Mountain High
Bed and Breakfast Policies
RESERVATIONS
Reservations can be made by calling
1-760-765-1083
Two night minimum booking for Fridays or Saturdays
(Thursday/Friday, Friday/Saturday or Saturday/Sunday) &
Holiday*
reservations.
One night deposit required to confirm reservations.
Deposit can be made by mailing a check or money order to the address
below. Credit
cards can be accepted over the
phone, we won't charge your credit card until your stay, unless there
is a
cancellation (see below). PayPal can be accepted
to account: payment(at)mountainhighbnb.com.
*"Holidays" are defined as: All Federally recognized holidays, the day after Thanksgiving and the week between Christmas and New Years.
CANCELLATIONS
If circumstances arise that you must cancel your reservation with less
than a 7-day notice,
your credit card will be charged for a one night stay. If you placed a
cash or check deposit for one night, it will be forfeited. If a last minute booking
fills your cancellation, your credit card will not be charged or your money will be refunded.
PAYMENT
We can accept all major credit cards, debit cards, personal checks, PayPal or cash.
ON-SITE
Check-in is 4:00 PM till 7:00 PM
Please call us if you expect your check-in to be later then 7:00 PM
Check-out is 12:00 Noon
SPA hours are from 8 AM - 11 PM
SMOKING
We are a NON-SMOKING
facility. Smoking is not allowed ANYWHERE
on our property. If you smoke, please don't ask for a reservation unless you
can refrain from smoking during your entire stay. If we find evidence of
smoking in the rooms or around the rooms, after you've checked-out, we will
charge your credit card a $250 fine. We
take this policy seriously, we hope you do too.
PETS
Approved pets will be taken in the Rose Cottage only.
A non-refundable cleaning fee of $30.00
will be charged per pet. All pets must be approved first, during the time
the reservation is made.
The following rules must be obeyed at all times:
1. Dogs must be kept on-leash whenever they are out of doors.
2. All fecal matter must be picked up, placed in plastic bags and
deposited in a trash can.
3. Pets are not allowed on the furniture.
4. You wipe your feet before entering a dwelling, please do the same for
your dog.
If any of these rules are disobeyed, you will be asked to vacate the premises
immediately.